Reviews of Choice Hearing Center & Modern Hearing Solutions

Canton, OH - 330-493-3400
Alliance, OH - 330-821-3277
Akron, OH - 330-595-4088
Wadsworth, OH - 330-334-4545
New Philadelphia, OH - 330-364-5702

Canton, OH - 330-493-3400
Alliance, OH - 330-821-3277
Akron, OH - 330-595-4088
Wadsworth, OH - 330-334-4545
New Philadelphia, OH - 330-364-5702

Canton, OH - 330-493-3400
Alliance, OH - 330-821-3277
Akron, OH - 330-595-4088
Wadsworth, OH - 330-334-4545
New Philadelphia, OH - 330-364-5702

Patient Reviews

See What Our Patients Are Saying

With over 15,000 patients helped since 1992, we have received numerous reviews of Modern Hearing Solutions & Choice Hearing Center praising our friendly atmosphere, compassionate team members, and state-of-the-art hearing rehabilitation. Take a look at what our patients have to say about their experiences at our hearing centers.

Watch the video above to hear our patient, Frank’s experience with Tinnitus, and traveling from Pennsylvania to Ohio for his treatment!

Having my hearing back adds 100 percent to my quality of life thank you.

– Stan D.  

I was skeptical at first but I am very satisfied with my visit. I love my new hearing aids. The staff was very friendly and professional. I would recommend them to everyone. Great job!

– Tim M.  

I highly recommend Modern Hearing Solutions. The staff is extremely knowledgeable, and professional. I would not go anywhere else for my hearing needs.

– Sophia M.  

These people are amazing-They care, they take the time, and they all smile. If it wasn’t for these wonderful people at Modern Hearing I probably wouldn’t have my job- I went to 4 different places in Stark County and all I can honestly say is they took their time with me- There was no pressure in buying them- They gave me a hearing test AND a 30 DAY trial period- The most I was offered was 7 days trial period- I know you read a lot and it’s hard to believe but you have to give Modern Hearing a try. You won’t regret it and you’ll be writing your experience just like mine. Just remember we all have some sort of disability so don’t be scared or feel awkward. I did at first but Modern Hearing made me feel like my old self again.

– Cindy B.  

Modern Hearing was a Godsend for me. After visiting several places for assistance with my hearing loss and tinnitus, I found Modern Hearing. The staff is wonderful. Kyle Woods is amazing and absolutely the most caring and compassionate doctor that I could find. The treatment plan designed for me has helped me to live life again. This was not a possibility a year ago. Thank you Modern Hearing and especially Kyle Woods. If you are seeking medical assistance for hearing issues, I implore you to visit with Kyle Woods and Modern Hearing. It saved me and can do the same for you.

– Frank M.  

I felt like an important client, with the care and concerns that were provided to me. I love not having to change batteries. I do have another appointment, as in watching TV the sound isn’t distinct. And they will make any adjustments necessary. The associate Omallah explains everything and I thank her for her patience. Thank you.

– Dorothy L.  

Couldn’t say enough about what a wonderful experience it has been for me getting my Lyric hearing aids! Modern Hearing was so helpful in testing my hearing, and accommodating me with the hearing aids that best met my needs. Delightful, skilled audiologists who really take time with you to bring absolute satisfaction to your hearing needs.

– Lois W.  

I received the best hearing test ever from Modern Hearing. They were then very good in helping me pick out the best possible hearing aids for me. They are very patient and knowledgeable.

– Karen W.  

I am able to get an appointment any time that I want to, sometimes same day. Cathy is very friendly and helpful. These people know their stuff! I recommended my father to Kyle and she did a terrific job helping him with new hearing aids. I have been a client of Kyle’s for over 10+ years. She is very knowledgeable, trustworthy, and accommodating. This is testament that I would totally recommend Modern Hearing to my family and friends!

– Karen J.   

Nothing but perfect service and equipment. How many doctors come out to waiting room to greet and escort you back for testing? Eric does.

– Chris F.  

The staff was knowledgeable, helpful and answered all my questions. The audiologist was professional and very knowledgeable. She gave me the opportunity to try two different types of hearing aids in order for me to determine which was best for me. I highly recommend Modern Hearing Solutions.

– Elaine F.  

I was very pleased with the staff at Modern Hearing Solutions. They were very friendly and knowledgeable. Kyle immediately put me at ease. Getting my hearing devices was definitely a positive experience. I highly recommend Modern Hearing Solutions if you are experiencing any type of hearing loss.

– Martha H.  

I highly recommend Modern Solutions in Alliance. The employees are very friendly and helpful. They took time with me and answered all my questions.

– Linda P.  

The people hear are very helpful and nice. I appreciated the speed of the appt to update my hearing aids. They had to charge one of them. It took about 15 minutes. They brought me coffee and made my visit a nice experience.

– Claudia S.  

The very best place to ever go for anything with your hearing. Excellent staff and everyone is so friendly and so helpful. Absolutely would not ever never go anywhere else!!

– Naomi N.  

Thank you very much for being so caring and very helpful people to work with. I love my new hearing aids thank you

– Robert S.  

My dad who is 86 yrs old is fighting back from a brain stem stroke and needed new hearing aids. I can’t express how great we were treated during his appointment! Kyle and Tiffany were extremely patient and so kind since his speech is also impaired. Kyle has changed his life! He can now talk to me and my siblings on the phone, which he couldn’t before because he couldn’t understand what we were saying. He has a different outlook on the rest of his life and all thanks to new hearing aids. Kyle was fantastic and my dad really liked her personality. Thanks for caring about your job and the people you have the power to help!

– Jennifer V.  

Both Tiffany and Kyle were very professional and helpful. I love my new hearing aids!

– Jim F.  

Tiffany the receptionist is the nicest person ever!! She can also repair your hearing aids while you wait and you don’t need an appointment. I really like this place. I love this place. I needed an appointment after the stay at home order and they got me in the same day. Turns out I needed new hearing aids and they really worked with me to help me find something that worked for me but still fit my budget. They really do care. I went there because my ins sent me there but I stay there because I like them.

– Lorraine S.  

Modern Hearing in Alliance is a very good hearing clinic. They will take the time to help figure out what you need to get the best hearing for you. Excellent choice!

– Bob B.  

They are very kind, knowledgeable and helpful, I had a few adjustments that needed to be made, all were solved. I was apprehensive about getting hearing aids when there are so many Companies you can’t trust and who just don’t care. They treated us as though we were important and explained everything thoroughly. I’m grateful for the follow up visits they provide. I highly recommend them for your hearing needs whether simple or complex.

– Jennifer W. .  

I was very pleased with my hearing test, the way Kyle explained eveything to me, and what was being offered to correct my hearing lost. All the staff was cordial and I felt at ease.

– Carol D.  

It was so good to be able to take my hearing aids to the new Akron Location. The staff in Akron actually made a “major” repair while I waited. When I first went into the Modern Hearing store, I was sure they would have to send my hearings aids out for repairs. Boy was I pleasantly surprised.

– Jerry S.  

I had a very good experience from the time I arrived, until the time I left. Everyone was friendly and professional. My audiologist was Kyle Woods, and she was great. I wasn’t pressured to buy anything and she listened to all my concerns. I have been to other hearing places, so I have something to compare to. They use the most modern equipment and up to date technology, for both testing and the hearing aids they sell, I have been a customer since 2016. My visit was at the Akron office.

– Bob S.  

I was very pleased with my first appointment and evaluation and looking forward to getting my hearing aids. Dr. Bush was very thorough and took her time to explain everything and answer my question. Great experience.

– John R.  

I had an excellent experience visiting Modern Hearing Solutions. I got new hearing aids and have been 100% pleased with them. I would recommend this company to anyone. Very Happy!

– Floyd K.  

The best hearing service in the area. Very friendly staff.

– Ronald C.   

I have been to the Wadsworth office and most recently the New Philadelphia office. Both offices are great – very friendly and informative helped me to pick a hearing aid that was right for me and they are great when you need adjustments also. I would recommend to family and friends who need help.

– Tammy S.   

My aunt is 80 yrs old and came here for hearing aids that changed her life! She would like to say “My spirits were lifted by being able to hear sounds again! ” The staff was pleasant and easy to work with. Eric patiently worked with my aunt to find hearing aids that fit her lifestyle and budget. They made it easy to understand how the hearing aids worked and how to put them in/out as well as how to take care of them. We would highly recommend this facility.

– Paulo V.  

I am a patient of Dr. Ellie Foltz of the New Philadelphia office. When I met Ellie the first time, I wasn’t sure what to expect. I had tinnitus in my left ear and was affecting my hearing. I have been to several ear doctors and nothing seems to work. Out of frustrations I decided to try Choice Hearing Center and set up an appointment to see somebody that could help me. From the first time I met Ellie Foltz, I knew I have found my guardian angel. She understood my frustrations and knew what I needed. Ellie not only was concern about my hearing but also my frustrations with my tinnitus. She went to work and now I am not only hearing better, but my tinnitus has also decreased. I no longer hear the swishing noises like before. The biggest change in all of this is my mental stability. I was getting moody and short tempered and my wife wasn’t enjoying being around me. Thank you Dr, Ellie Foltz for giving me back my life and my wife. I can’t wait for my next visit and thank you again for everything.

– Irene and Jan W.   

Have had hearing aid around 5 or 6 years. Have had very good experience with aids. Personnel are all cheerful friendly and professional. Great service. I recommend them to my son and he also is very satisfied.

– John R.    

I got my hearing aids 3 years ago. Their service was great and they explained every thing to me at examination time and anytime I have had a question they have been very courteous in answering. I highly recommend Choice Hearing Center.

– Walter B.    

I have been a very satisfied customer of Choice Hearing for 16 years. I have always found the staff to be friendly, knowledgeable and accommodating. Their products are top of the line. Staff members are well trained in the procedures necessary to fit them properly so that the customer is able to enjoy all of the features the device has to offer. I would highly recommend Choice Hearing to anyone needing hearing aids.

– Jay P.    

I’ve worn hearing aides consistently for 7 years and have tinnitus that drives me nuts and continues to get worse! I was looking for current technology as well as someone who understands the connection between hearing and the brain. I read about the history of Choice Hearing and its founder. Choice Hearing did not disappoint! I’ve only been wearing their hearing aides for a month, but so far I have been very impressed with their staff and their product. I am hearing much better with the aides prescribed via Ellie’s expertise.

– Debi G.    

I love Ellie, she was very helpful made the process great, and explained my questions. My hearing aids are wonderful, able to hear things I have not been able to hear for year’s. I would recommend anyone to go and see Ellie. Rating A +

– Erika B.    

Ellie was wonderful. She answered all my questions and gave some wonderful advice. Amy was a great help with getting signed up and payments set up. Overall, I would highly recommend Ellie to anyone who needs hearing problems resolved. She helped me and I am so glad. I think my husband is too.

– Nancy R.   

I’m very satisfied with the attention and time they spent. Very happy with the hearing aids I was fitted with. I can wear them all day and actually forget I’m wearing them. I highly recommend to anyone with hearing problems.

– Paul P.   

From my first meeting, everyone has been very professional. On occasions when I need any adjustment or service, I am able to get in to see someone quickly. Excellent service.

– Jim L.   

Listens to your concerns. Makes sure all your needs are met before you leave.

– William L.  

Top notch organization and service, from initially finding them on their website which is so useful I could tell they would provide great care and service, to each phone call where the first person you talk to can knowledgeably answer all your questions, to the first appointment which is handled professionally and customized to address your needs. I felt my hearing is in great hands at Modern Hearing. I also appreciate the fully trained audiologist. Looking forward to working with them through the years.

– Sandy M. 

I was having some hearing issues and didn’t know really where to begin. I looked online and talked to 2 staff members from Modern Hearing Solutions. They were compassionate and professional thank you. The doctor that looked at me was Omallah Bush I would like to thank her for her warm understanding support. You made my visit pleasant and  I’m appreciative of your efforts.

– Mark Z.

From entering the at the reception desk, being helped with your hearing needs, you are greeted with friendly and professional staff.

– Judith R.

I had a very good experience from the time I arrived, until the time I left. Everyone was friendly and professional. My audiologist was Kyle Woods, and she was great. I wasn’t pressured to buy anything and she listened to all my concerns. I have been to other hearing places, so I have something to compare to. They use the most modern equipment and up to date technology, for both testing, and the hearing aides they sell, I have been a customer since 2016.

– Robert S.

These people are excellent, very professional and really know thier stuff, I have being with them for quite a few years. Service is A1 and they can always get you in to take care of you.

You can’t go wrong dealing with them.“

– Dave M.

Awesome people! Kelley is a super person!!

– Ken W.

I have been a patient of Modern Hearing Services for over a decade and can’t say enough good about the organization and Kyle Woods specifically. She/they have always been there for me and my needs and the treatment I have received from them has been nothing short of stellar. I simply can’t recommend Kyle Woods and Modern Hearing highly enough.

– Vince C.

All of the staff were very helpful and I was able to receive my new hearing aid very quickly.

– Matt M.

Went for hearing test, fast and not pushy. Very informative…

– Jeff S.

“The Dover office of Choice Hearing has gone above and beyond to give me satisfaction in my hearing experience. My hearing was very limited and I used to miss a lot of conversations, but now my hearing is great and I am much more engaged. Thank you Choice Hearing.”

– Dave & Esther M.

“Clarity was the main problem with my old hearing aids. Kyle set me up with new hearing aids which I tried out for a week. My wife and I were amazed at the difference they made and after purchasing them we are still well pleased.”

– Ron S.

“I highly recommend this provider. Each person I dealt with was warm, friendly, helpful and knowledgeable. My hearing aids are high quality, much improved over my previous pair (from a different provider)in clarity, size, and features; they’re bluetooth and rechargeable. Kyle even helped me with my tinnitus! Tiffany was great with my insurance company. Thank you Modern Hearing Solutions for caring about your patients and offering such quality service and products.”

– Marie S.

“I was having some hearing issues and didn’t know really where to begin. I looked online and talked to 2 staff members from Modern Hearing Solutions. They were compassionate and professional thank you. The doctor that looked at me was Omallah Bush I would like to thank her for her warm understanding support. You made my visit pleasant and  I am appreciative of your efforts.

– Mark Z.

“This experience was life changing for us.

From the first initial contact with Eric, to the moment I saw my dad talking to his great-granddaughter with such joy and emotion in his heart.  This was nothing short of a miracle for us.

Dr. Woods was patient and so kind to my father.  She explained every move she made and showed him over and over how to put the hearing devices in and out and charged until he felt comfortable.

She truly showed such compassion and concern for him, which immediately calmed his worries.  It’s a scary world being widowed with no ability to hear or see. 

Pricing is competitive and truly… the gift of hearing impacts everyone… so it’s worth every dime. 

There is nothing I can say that would make anyone understand the miracle I witnessed when MY person (that believed he could never hear again) was given this gift.  If you have the chance, make the call… send the email… answer the text!

– Susan T.

“Everyone at Modern Hearing Solutions treated me wonderfully.  I felt very comfortable & freely shared my hearing issues.  Support is amazing & ongoing! Thank you, Kyle, Tiffany, & Tina!

– Marilyn P.

My mom’s tinnitus was getting to the point of being unbearable and she was miserable. We were at our wits ends, and then we found Kyle at Modern Hearing Solutions. She demonstrated compassion, patience, knowledge and positiveness in assessing, testing and fitting my mom for hearing aids. Kyle helped her pick ones that were both effective and affordable. Mom’s hearing is so much better! She hardly notices her tinnitus anymore. Thank you Kyle, and your team, for making us feel like family.

–  J.S.

“I had a wonderful experience at Modern Hearing solutions.  Everyone was friendly and professional.  The offices were spotlessly clean and all Carona Virus precautions were utilized.

Wait time was minimal before seeing Omallah Bush, my excellent audiologist.  She was kind and most knowledgeable while she answered all my questions and completed a thorough hearing test.  My hearing aids arrived within a week.  Ms Bush took plenty of time to explain the care and wearing of them.  She made sure they fit properly and that I knew how to put them in, take them out, adjust volume, recharge them, etc.  I couldn’t be more pleased with my experience.

– Helen D.

“Kyle Woods was extremely knowledgeable and compassionate. She was very patient when assessing my grandmothers needs and helped us come up with affordable options. She even called the next day to check in on her! Can you believe that?! She always made herself available for questions that Gram had while getting comfortable with her new hearing aids. For the first time in forever, Gram asked US to turn the TV down! I highly recommend her!

– Emily H.

“I can not say enough about the professionalism of the staff and ownership.

They are always there to help . I am so glad how they have helped regain my hearing loss through my hearing aids. They have been there at the beginning and a year later they are always happy to help . I would recommend them to my Family and friends Thank you, Jack

– Jack J.

My experience at Modern Hearing in Canton for the past 4 years has been excellent. Both Kyle and Kelly were friendly and professional and changed my life in the ability to be able to listen to the rest of the world.

– Alice R.

“Had a great visit and check up at Choice Hearing in New Philadelphia, Ohio. Elle Foltz and Eric  Mounts are very professional and courteous. They always answer my questions thoroughly and the staff is very friendly and polite. Highly recommend their services.

– Chuck M.

“The team at modern hearing is great – very professional and courteous. They work with you to get the best solution for your needs, and are readily available to provide support when you need it. Highly recommend them!

– Laurie S.

“Dr. Omallah was extremely caring and attentive with my 97yr old Grandma. Also, the staff was cheerful and positive, would definitely highly recommend them!”

– Sheri A.

“A big thank you to Kyle and Tiffany at Modern Hearing Solutions. Kyle was very knowledgeable and helpful in finding the right hearing aids for my needs.  I only wish I had gone there sooner.  Tiffany made the process of payment and scheduling simple.  The devices are amazing! Again, Thank You! ”

– Dan R.

“I had set up an appointment with Kyle for myself and my mother.(102 years old). I can’t express how great of a job Kyle does. So friendly yet professional . She treats my mother like it was her mother. I highly recommend this organization.”

– William O.

“Our audiologist, Kelly Smouse, is excellent.  We received exceptional service.  She is very patient and understanding.  She is also an extremely talented professional.  We were offered an outstanding  product, which we purchased.  Not only are we comfortable with the hearing device, we find it’s features exciting to use.  All in all, an excellent experience. ”

– Bill P.

“ First time for hearing aids, very nervous and apprehensive… Amazing experience! The staff was very friendly and Ellie Foltz was EXCEPTIONAL!! Very professional and friendly, explained the testing procedure, fitted me and … I CAN HEAR !!  Absolutely amazing experience… feel like I got part of my life back that I didn’t realize what I was missing! Thank You !!”

– Ray S.

“ Been going there for at least 15 years. Anybody can sell hearing aids, it’s what happens after you get them. That’s what counts. Follow up service is where you will see what I’m talking about. Eric and his office staff shows their knowledge and care. Great group of people.”

– James R.

“ My experience was excellent. They took the time to explain everything and was available for questions once I got home. They do not hurry and make you feel comfortable. I am very pleased with my choice.”

– John A.

“Been going there for 5 or 6 years now, Very well satisfied. Great office manager, Very knowledgeable staff.”

– Richard Vogt

“Very knowledgeable and friendly staff.”

– Sandra Hendrickson

“2 years ago my mother got brand new hearing aids from a different hearing aid provider and she still couldn’t hear!! She went to Modern Hearing Solutions, was fitted for new hearing aids and her hearing has improved significantly!! Thank you, Modern Hearing Solutions!!!”

– Steve and Kristen Dunleavey

“Always the greatest staff and helpful in every way”

– David Dornfeld

“My father is 80 and didn’t think he needed hearing aids. Lol after a family intervention from his daughters and grandchildren, he agreed to go. We went to Modern Hearing Solutions of Wadsworth and was beyond happy with the service and the outcome. Scheduling was easy and we were able to talk about coverage upfront. Once there, they walked us through the testing/selection and fitting process pointing out along the way reasons for him to wear them daily. Quickly after my dad’s speech, improved-he had a slight slur because he couldn’t hear himself speak as clearly as he does now and he is engaging more with those of us who love him dearly. Now he is back to selective hearing-tuning us out when he wants to. Modern Hearing Solutions was amazing throughout this journey! Thx you Kelly and the entire team!”

– Bob Simmons and Family

“People are very knowledgeable and helpful.”

– Lynda Gorog

“I have had trouble with getting the help I need at other places in the past, but at Modern Hearing Solutions they bent over backward to help me! I highly recommend them to anybody searching for a hearing center who truly cares and takes a personal interest in their patient’s satisfaction and quality of life!”

– Ashley Zakikian

“Great people, really care about you.”

– Todd Johnson

“What a positive experience. I took my 81 yr old mother to get her hearing checked. Kyle Woods was the sweetest professional I’ve encountered in a while. The waiting room was comfortable and offered goodies. I would highly recommend this for your hearing needs.”

– Denise Rhodes

“What a fantastic change in my inability to hear by working with Eric at Modern Hearing Solutions! Eric, Kyle, and Cheryl all work together in determining the key steps for me to take! AND…THE PRICE IS RIGHT !!!”

– Bob Park

“Liked them and bought hearing aids. Extremely happy with the volume of hearing.”

– Phyllis Lucarielli

“Very friendly staff! Helpful doctor!”

– Mrs. Derwacter

I found this wonderful place online! I knew I wasn’t hearing right! They are all such wonderful friendly people and fixed me up with Phonak blue tooth hearing aids the same day as my appt! It’s so great to hear things Things I hadn’t even realized I was missing! They take their time with you, explain in great detail and still keep the office moving along! I can talk on my phone through my hearing aids, stream YouTube and listen to music all through the hearing aids! It isn’t hard either! I highly recommend this office!

– Karen C.

Video Testimonials

As one of the premier hearing centers in Canton, Alliance, Akron, Wadsworth, & New Philadelphia OH, our audiologists, hearing care specialists, and team at Choice Hearing Center & Modern Hearing Solutions also provide 5-star-rated hearing care to patients from Massillon, North Canton, Louisville, Salem, Dover, Bolivar, Medina & Norton, OH, and surrounding areas.